• LearnPerfect has implemented a ‘QAP’ (quality assurance plan) that covers all the services of the company. More than 80 indicators have been identified and are controlled.
  • Every training actions is followed by a quality feedback questionnaire
  • Any unsatisfied action is freely repositioned
  • In certain situations, we accept the concept of a performance-based payment (amount which varies in accordance to a metric defined together with the client)